At Gravetas, we deeply value our customer satisfaction so if you have a concern about one of our product please use this form to let us know and we’ll reach out to you very soon to propose a solution.
Conditions :
– All demands should be raised to our attention within 24 hours after you get delivered.
– Please check at the delivery that our product didn’t suffer any damage during the transport.
– We have several solutions to manage a claim : repair, refund or credit note. In all cases, we need to recover the product in the same state you received it before to proceed further.